Coordinate and support the sales team in day-to-day activities.
Handle inquiries from existing and potential customers and provide timely responses.
Prepare quotations, proposals, and sales-related documents.
Follow up with customers on orders, payments, and deliveries.
Coordinate with production, logistics, and accounts teams to ensure order fulfillment.
Maintain and update sales records, customer databases, and CRM systems.
Assist in preparing sales forecasts, MIS reports, and performance tracking.
Support the sales team in client meetings, exhibitions, and industry events.
Ensure customer satisfaction through effective communication and service support.