Location: Chennai (Offshore)
Experience: 8+ Years
We are seeking highly experienced Lead Salesforce CRM AI Developer to design and deliver AI-powered Salesforce solutions that enhance customer engagement, sales productivity, service automation, and business outcomes.
The role combines Salesforce platform leadership with expertise in Agentforce, Einstein AI, Generative AI, and enterprise integrations.
- Design, develop, and maintain Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, and Flows.
- Lead CRM architecture and establish development standards and best practices.
- Conduct solution reviews and technical governance activities.
- Implement Salesforce Einstein AI, Einstein GPT, Agentforce, Copilot, and Prompt Builder solutions.
- Develop AI-driven capabilities including:
- Lead scoring and qualification
- Opportunity forecasting
- Customer sentiment analysis
- Automated email generation
- Service case summarization
- Knowledge article creation
- Integrate OpenAI, Azure OpenAI, Claude, and Gemini capabilities into Salesforce ecosystems.
- Build integrations using REST APIs, SOAP APIs, Platform Events, and MuleSoft.
- Design enterprise data migration and synchronization solutions.
- Ensure data governance, security, and compliance.
- Lead Salesforce development teams and technical initiatives.
- Facilitate architecture workshops and stakeholder discussions.
- Mentor developers and drive Agile delivery excellence.
- Salesforce Sales Cloud
- Service Cloud
- Experience Cloud
- Apex, LWC & Visualforce
- Salesforce APIs
- Einstein AI & Agentforce
- Einstein GPT & Prompt Builder
- OpenAI, Claude & Azure OpenAI Integration
- MuleSoft
- Salesforce DX & CI/CD
- Salesforce Application Architect
- Platform Developer I & II
- Salesforce AI Associate
- Salesforce AI Specialist
- Sales Cloud Consultant
- Service Cloud Consultant
Apply Now: [email protected]
