Role Overview:
We are looking for a Business Analyst with strong experience in Client Services within the Banking / Financial Services domain. The candidate will be responsible for understanding business and client requirements, analysing processes, coordinating with stakeholders, and supporting the delivery of client-focused solutions.
Key Responsibilities:
· Engage with business and client-facing stakeholders to understand requirements and business needs.
· Analyse business processes, workflows, and client servicing requirements.
· Translate business requirements into clear and structured functional requirements.
· Prepare business documentation, process flows, user stories, and requirement specifications.
· Work closely with Product, Technology, Client Services, and other business teams.
· Identify process gaps and recommend effective solutions.
· Support requirement discussions, walkthroughs, and stakeholder meetings.
· Coordinate with relevant teams to ensure requirements are clearly understood and addressed.
· Analyse issues and provide appropriate recommendations.
· Support testing and validation of business requirements where required.
· Track requirements, dependencies, risks, and open issues.
· Prepare status reports and provide updates to relevant stakeholders.
· Ensure alignment with business objectives, policies, controls, and regulatory requirements.
Required Skills & Experience:
· 5–10 years of relevant experience in Banking / Financial Services.
· Strong experience in Client Services / Transaction Banking.
· Good understanding of banking products and client servicing processes.
· Strong Business Analysis and requirement-gathering skills.
· Experience in stakeholder management.
· Excellent analytical and problem-solving skills.
· Strong written and verbal communication.
· Experience working with cross-functional teams.
· Knowledge of Agile methodologies would be an advantage.
Pay: ₹700,000.00 - ₹1,500,000.00 per year
Work Location: In person
