Requirement Description for Captain/ Service Team at DRNK
About drnk:
Blazeblends (drnk) is a vibe that offers affordable, low-calorie beverages like iced coffees, matcha, and slushies, with a flagship store in Bandra West. It is expanding rapilty and opening multiple stores around the city.
About the Job Role:
We are looking for friendly, energetic, and customer-focused Captains/ Service Staff to join our café team. The ideal candidate will provide excellent customer service, ensure a welcoming atmosphere, and support daily café operations.
Specific Responsibilities:
- Greet customers warmly and take food and beverage orders accurately
- Serve food and drinks promptly while maintaining presentation standards
- Assist customers with menu choices and answer questions about ingredients and specials
- Handle billing, payments, and POS systems responsibly
- Maintain cleanliness of dining areas, counters, and service stations
- Follow hygiene, safety, and food handling standards at all times
- Coordinate with kitchen and bar staff to ensure timely service
- Restock supplies and assist with opening and closing duties
- Address customer concerns politely and escalate issues when required
Required Skills, Experience and Qualifications:
- High school diploma or equivalent preferred
- Prior experience in a cafe, restaurant, or hospitality role is an advantage
- Strong communication and interpersonal skills
- Positive attitude and customer-oriented mindset
- Ability to work in a fast-paced environment
- Basic knowledge of food safety and hygiene practices
- Team Player, good at people skills
- Must be passionate about coffee/food
Benefits
- Start-up work culture
- Food Allowance
- Service Charge & Tip
- Fast Learning & Growing curve
- We encourage a flat hierarchy
Contact Us
Reema Shah
Email ID: [email protected]
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Application Question(s):
- Which cafes have you worked in the past?
Work Location: In person
