QCM L1 OPERATION
Required Years of Experience:
· 2 to 5 years of experience in Core network (EPC and IMS) performance monitoring.
Domain Knowledge:
· Core Architecture: Comprehensive knowledge of Evolved Packet Core (EPC) and IP Multimedia Subsystem (IMS).
· Network Elements: Knowledge of HLR/HSS, MME, SGW/PGW, PCRF/PCF, OCS, and IMS elements (P-CSCF, I-CSCF, S-CSCF, TAS, ASBC).
· Familiarity with 5G Standalone (5GS) architecture and Service-Based Architecture (SBA) is a strong plus.
Competency Level:
· Protocol Expertise: Deep technical proficiency in signaling protocols including S1AP, Diameter, SIP, GTP, and HTTP/2 (REST/JSON).
· Observability & Automation: Proven experience with network protocol analyzers (Wireshark) and modern performance monitoring platforms (Splunk, Grafana, Prometheus).
· Analytical Proficiency: Data manipulation and visualization skills using SQL, Python (Pandas/NumPy), or R to derive actionable network insights.
· Cloud-Native Readiness: Experience working with virtualized network functions (VNF) and containerized network functions (CNF).
· Technical Communication: Ability to translate technical performance data into business-relevant reports and cross-functional recommendations.
Required Skill Set:
· Optimization & Improvement:
· Identify and implement performance optimization strategies to enhance Packet/IMS core KPI’s
· Participate in the evaluation and identification of new KPI/counter.
· Troubleshooting & Root Cause Analysis:
· Investigation and resolution of performance issues impacting voice and data services related KPI’s
· Project & Vendor Management:
· During project phase support in PM HOTO.
· Maintain documentation for network configurations and optimization guidelines.
· Support in 24/7 Operation work.
· Scripting & Automation:
· Utilize scripting languages (Python, Bash) to automate routine performance monitoring tasks, log parsing, and report generation
Pay: ₹292,329.00 - ₹500,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
