Job Description
Position: Associate / Duty Manager – Accounts Receivable (AR)
Department: Finance – Accounts Receivable (Non-Tower Business)
Location: As per business requirement
Experience: 5–8 Years
CTC: As per current and relevant experience
Job Summary
We are looking for an experienced Accounts Receivable (AR) professional to manage customer collections, receivables, invoice reconciliations, cash applications, dispute resolution, and reporting activities. The ideal candidate will ensure timely collections, maintain healthy customer accounts, improve collection efficiency, and collaborate with internal stakeholders to minimize outstanding receivables while ensuring compliance with company policies.
Key ResponsibilitiesCustomer Collections
- Ensure timely collection of outstanding receivables from customers.
- Monitor overdue accounts and initiate collection activities.
- Achieve collection targets while maintaining strong customer relationships.
Accounts Receivable Management
- Monitor customer outstanding balances and ageing reports.
- Review receivable ageing regularly and ensure overdue invoices are minimized.
- Track customer payment trends and recommend corrective actions.
Invoice Reconciliation
- Reconcile customer invoices, payments, debit notes, and credit notes.
- Resolve invoice discrepancies in coordination with customers and internal teams.
- Ensure timely closure of reconciliation issues.
Customer Follow-up
- Conduct regular follow-ups with customers through calls, emails, and meetings.
- Maintain proper follow-up records.
- Escalate long-pending collections whenever required.
Cash Application
- Ensure timely and accurate posting of customer receipts in ERP.
- Verify customer payments against invoices.
- Resolve unapplied or unidentified receipts promptly.
Reporting & MIS
- Prepare Daily, Weekly, and Monthly AR reports.
- Generate collection dashboards and ageing analysis.
- Provide management with collection forecasts and recovery status.
Dispute Resolution
- Coordinate with Sales, Operations, Billing, and Customers to resolve payment and billing disputes.
- Ensure timely closure of customer disputes to improve collections.
- Track dispute ageing and maintain resolution records.
Credit Control
- Monitor customer credit limits.
- Recommend credit hold/release based on payment behaviour.
- Minimize credit risk and overdue exposure.
Audit & Compliance
- Maintain proper documentation for all AR transactions.
- Support internal and external audits.
- Ensure compliance with company policies and financial controls.
Process Improvement
- Identify opportunities for automation and process improvements in Accounts Receivable.
- Implement best practices to improve collection efficiency and reporting accuracy.
- Participate in ERP enhancement initiatives.
Required Qualifications
- Bachelor's degree in Commerce (B.Com), Finance, Accounting, or related field.
- MBA (Finance) or M.Com is preferred.
- 5–8 years of experience in Accounts Receivable, Credit Control, or Collection Management.
- Experience in B2B collections is preferred.
Preferred Experience
- Experience in Fuel, Logistics, FMCG, Retail, Telecom, or Service Industry.
- Exposure to high-volume B2B customer collections.
- Experience working with ERP-based AR processes.
- Knowledge of process automation and continuous improvement initiatives.
Pay: ₹50,000.00 - ₹65,000.00 per month
Benefits:
Work Location: In person
