Front Desk Receptionist

Job details

To remain well-groomed as per company policy.

 Handling telephonic inquiries of the patients and keeping a record of the same.

 Booking new and follow-up appointments of the patients online and directly in SIVIS.

 Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.

 Greeting and welcoming the patients/guests/consultants both voice and face-to-face.

 Assisting patients to fill-up the registration form and then registering patients in SIVIS.

 Collecting payments and generating receipts for the patients.

 Preparing patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.

 Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.

 Following the patient flow as per standards and coordinating the same with other roles in the center.

 Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.

 Managing the patients waiting time in peak hours

Pay: ₹8,862.36 - ₹25,102.77 per month

Benefits:

Work Location: In person