1. CUSTOMER HANDLING
- Welcome customers and understand their vehicle requirements.
- Explain Honda models, features, specifications, variants, and pricing.
- Conduct product demonstrations and test rides.
- Build and maintain strong customer relationships.
2. SALES PROCESS
- Handle customer enquiries from initial contact to vehicle delivery.
- Provide accurate information regarding vehicles, finance, insurance, exchange, and accessories.
- Prepare quotations and collect required customer documents.
- Coordinate with relevant departments for smooth vehicle delivery.
3. LEAD MANAGEMENT & FOLLOW-UP
- Maintain proper records of customer enquiries and leads.
- Follow up with prospective customers regularly.
- Update customer information and enquiry status.
- Maintain professional communication through calls, messages, and personal meetings.
4. FIELD & CUSTOMER DEVELOPMENT
- Conduct field visits to identify potential customers.
- Develop new customer contacts and business opportunities.
- Participate in showroom activities, exhibitions, campaigns, and promotional events.
- Generate customer referrals and maintain existing customer relationships.
5. DELIVERY & CUSTOMER EXPERIENCE
- Coordinate with PDI, Finance, Insurance, Accessories, and Delivery teams.
- Ensure all required documents are completed before delivery.
- Explain vehicle features and basic operations to customers during delivery.
- Ensure a smooth and positive customer experience.
6. AFTER-SALES FOLLOW-UP
- Maintain regular communication with customers after delivery.
- Follow up regarding service requirements and customer satisfaction.
- Encourage customers to use authorised service facilities.
- Handle customer concerns professionally and report unresolved issues to the concerned manager.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
