Virtual Sales Coordinator (Student Enrollment) — Remote
Location: Remote (Canada) Job Type: Full-Time
About the Role
We're looking for a motivated Virtual Sales Coordinator to join our college's enrollment team. In this role, you'll act as a first point of contact for prospective students — counseling them on our courses and programs, converting marketing-generated leads into confirmed opportunities, and coordinating the handoff to our Field Education Counsellors for final enrollment at our campus. Beyond lead conversion, you'll also manage day-to-day front-desk operations including CRM upkeep, scheduling, client communication, bookkeeping, and invoicing.
This is a great opportunity for someone who enjoys connecting with people, has a natural sales instinct, and wants to make a real impact by helping students take the next step in their education and career.
Key Responsibilities
Student Counseling & Lead Conversion
- Respond promptly to student inquiries via phone, email, and online platforms
- Counsel prospective students on available courses and programs
- Follow up with leads generated through our marketing tools and convert them into hot opportunities
- Coordinate handoff of qualified leads to Field Education Counsellors for closing
- Schedule appointments and consultations between students and the enrollment team
CRM & Administration
- Maintain and update student/lead information in the CRM system
- Prepare quotations, proposals, enrollment documents, and related paperwork
- Process invoices and support front-desk bookkeeping tasks
- Maintain accurate records of all customer interactions and sales activities
- Keep documentation organized and audit-ready
Sales Support & Reporting
- Support the development and execution of sales/enrollment strategies
- Conduct market research to identify new student recruitment opportunities
- Generate and maintain sales reports, forecasts, and performance metrics
- Coordinate virtual meetings, webinars, and program information sessions
- Collaborate with the marketing team on campaigns and lead generation initiatives
- Resolve student/client concerns and escalate complex issues as needed
Qualifications
- Diploma or Bachelor's degree in Business Administration, Marketing, Sales, or a related field (preferred)
- 1–3 years of experience in sales coordination, telesales, customer service, or administrative support
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Comfortable working independently in a remote environment
- Professional phone etiquette and a customer-focused approach
- High attention to detail and accuracy
Technical Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace
- CRM software (Salesforce, HubSpot, Zoho, or similar)
- Zoom, Microsoft Teams, Google Meet
- Basic knowledge of social media and digital marketing tools
- Familiarity with email marketing platforms is an asset
Key Competencies
Customer-focused Strong interpersonal skills Problem-solving Multitasking & prioritization Team collaboration Adaptability Sales coordination Data management & reporting Professionalism & integrity
What Success Looks Like
- Prompt, consistent response to student inquiries
- Meeting lead-conversion and follow-up targets
- Accurate, up-to-date CRM records
- Supporting the team in reaching monthly enrollment goals
- High student/client satisfaction
- Well-organized administrative documentation
Working Conditions
- Fully remote position with a flexible schedule based on business needs
- Requires reliable high-speed internet and a dedicated home workspace
- Regular virtual meetings with the sales and management teams
Assets (Nice to Have)
- Experience in education, healthcare, or service-based industries
- Prior experience in virtual sales support or appointment setting
- Ability to communicate in multiple languages
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: Remote
