Role: SOP Expert TL OTC
Skill: Finance and Accounting,Order to Cash
Experience: 5 years to 8 years
Job Location: Pune
Shift-9am to 6.30pm
Education:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Commerce Graduate ,B. Com/M.com/MBA - Finance (Commerce Graduate/Postgraduate)
Must Have Skills:
- Excellent process documentation and analytical skills
- Ability to simplify complex processes into structured SOPs
- Knowledge of ERP systems (SAP) and reporting tools
- Experience with process mapping tools (Visio)
- Number of SOPs created/updated (with AR & Credit )
- SOP quality (minimal rework and audit obser
Good-to-Have Skills:
- Strong expertise in Accounts Receivable and Credit Management
- Excellent process documentation and analytical skills
- Ability to simplify complex processes into structured SOPs
- Strong communication and stakeholder management
- Knowledge of ERP systems (SAP) and reporting tools
- Experience with process mapping tools (Visio)
- Completion of KT within defined timelines
- Number of SOPs created/updated (with AR & Credit coverage)
- SOP quality (minimal rework and audit observations)
- Reduction in errors due to clear documentation
- Stakeholder satisfaction on KT effectiveness
Job Responsibility
The KT & SOP Documentation Expert is responsible for effectively capturing process knowledge during transitions and converting it into detailed, structured, and high-quality Standard Operating Procedures (SOPs). The role ensures process clarity, standardization, and knowledge retention to support smooth operations and scalability.
