Conducted regular physical audits to verify the location and status of hardware assets, ensuring compliance with organizational policies and regulatory requirements ● Inventory Management, Track all software assets (licenses, versions, usage ● Maintained an up-to-date inventory of all hardware assets, including desktops, laptops, servers, network devices, and peripheral ● Provided first-class PC support, using outstanding working knowledge of various Windows and Microsoft Office applications. ● Assisted customers with software package installations, enabling high-performing IT systems. ● Installing new OS on client computers as needed, including installing drivers and other software required for the computers to operate properly.
