Job Title: Admin / Front Office Executive
Organization: Special Child Therapy Centre (Occupational Therapy / Speech Therapy / Special Education / ABA Centre)
Job Summary
We are seeking a responsible and organized Admin Executive to manage daily operations, front desk activities, appointment scheduling, and coordination between parents and therapy professionals in a child development and therapy center.
Key Responsibilities Front Office & Parent Handling
- Welcome parents and visitors in a professional manner
- Handle phone calls, WhatsApp queries, and walk-in inquiries
- Provide information about therapy services (OT, Speech, Special Education, ABA)
- Maintain a friendly and supportive environment for parents of special children
Scheduling & Coordination
- Manage therapy appointment schedules for children
- Coordinate between Occupational Therapists, Speech Therapists, Special Educators, Psychologists
- Reschedule or adjust sessions when required
- Maintain daily attendance and therapy timetable
Administrative Work
- Maintain child records, files, reports, and documentation
- Update admission forms, consent forms, and therapy records
- Prepare basic reports (daily attendance, session tracking, billing sheets)
- Maintain confidentiality of child data
Billing & Fees Management
- Collect fees and issue receipts
- Maintain payment records and pending dues list
- Coordinate with accountant for monthly reports
Center Management Support
- Manage inventory (therapy materials, stationery, assessment tools)
- Ensure cleanliness and readiness of therapy rooms
- Assist in smooth functioning of center operations
Parent Coordination
- Share daily updates with parents (as guided by therapists)
- Support in admission process and counseling coordination
- Handle feedback and basic grievance management
Required Skills & Qualifications
- Graduate in any stream (preferred: Commerce / Administration / Psychology background)
- Good communication skills (Hindi & basic English)
- Basic computer knowledge (MS Word, Excel, WhatsApp, Email)
- Experience in clinic, hospital, or therapy center preferred
- Ability to handle children-friendly environment
- Strong organizational and multitasking skills
Preferred Experience
- 0–3 years experience in hospital / clinic / therapy center / school admin
- Familiarity with autism / special needs children is an advantage
Salary Range (India - Typical)
- ₹10,000 – ₹15,000/month (depending on experience & city)
Important Soft Skills
- Patience and empathy towards special children and parents
- Calm behavior under pressure
- High responsibility and confidentiality
- Team coordination mindset
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
