Chief of Staff – QuickLaunch
About QuickLaunch
QuickLaunch is a leading AI-powered Identity and Access Management (IAM) platform built
for higher education and enterprises. Our mission is to simplify access, enhance security,
and empower institutions with cutting-edge identity solutions. Headquartered in the U.S.
with operations in India, QuickLaunch serves 1,000+ institutions globally.
We are looking for a Chief of Staff to partner closely with the CEO and leadership team to
drive strategy, execution, and operational excellence across the organization. This is a
high-visibility role with impact across product, customer success, and global operations.
Key Responsibilities
1. Strategic Planning & Execution
- Partner with the CEO to define and drive company-wide strategic priorities.
- Manage OKR setting, quarterly business reviews, and ensure follow-through on key
initiatives.
- Track and report progress on strategic projects—across product, GTM, and
operations.
2. Cross-Border Collaboration
- Act as a bridge between U.S. and India leadership teams across Product,
Engineering, Customer Success, Sales, and Marketing.
- Manage logistics, agendas, and follow-ups for executive reviews and leadership
offsites.
- Ensure smooth collaboration across time zones and business functions.3. Product & Business Support
- Support leadership in evaluating market trends, competitor positioning, and
customer feedback.
- Help track product adoption, churn, and customer success KPIs—surfacing
insights for leadership action.
- Partner with Product, Engineering, and Support to ensure alignment on delivery and
roadmap execution.
4. Communications & Stakeholder Engagement
- Prepare internal communications, board decks, and investor updates.
- Shape CEO’s external communications—conference talks, blogs, industry
commentary.
- Act as a thought partner to CEO for major announcements, customer interactions,
and strategic partnerships.
5. Operational Excellence
- Own CEO’s operating rhythm: schedule management, meeting preparation, and
follow-ups.
- Streamline leadership workflows and ensure accountability across teams.
- Champion a high-performance culture aligned with QuickLaunch values.
Ideal Skills & Traits
- Strong operator: able to shift between strategy and execution with agility.
- SaaS-native: understands product-led growth, ARR metrics, and B2B customer
lifecycle.
- Excellent communicator: skilled at presentations, decks, and crisp business
writing.
- Cross-cultural collaborator: comfortable working across U.S. and India teams.
- Trusted partner: high discretion, resilience, and ability to handle sensitive
information.• Analytical mindset: capable of interpreting business dashboards, KPIs, and
customer data.
Qualifications
- 5+ years in strategy, consulting, product operations, or Chief of Staff/operational
leadership roles in SaaS/technology companies.
- Experience working in fast-scaling, venture-backed SaaS or IT firms.
- Strong academic background; MBA a plus but not mandatory.
- Location: Gurgaon/Delhi NCR preferred; flexible to work across U.S.–India time
zones.
Chief of Staff – QuickLaunch
About QuickLaunch
QuickLaunch is a leading AI-powered Identity and Access Management (IAM) platform built
for higher education and enterprises. Our mission is to simplify access, enhance security,
and empower institutions with cutting-edge identity solutions. Headquartered in the U.S.
with operations in India, QuickLaunch serves 1,000+ institutions globally.
We are looking for a Chief of Staff to partner closely with the CEO and leadership team to
drive strategy, execution, and operational excellence across the organization. This is a
high-visibility role with impact across product, customer success, and global operations.
Key Responsibilities
1. Strategic Planning & Execution
- Partner with the CEO to define and drive company-wide strategic priorities.
- Manage OKR setting, quarterly business reviews, and ensure follow-through on key
initiatives.
- Track and report progress on strategic projects—across product, GTM, and
operations.
2. Cross-Border Collaboration
- Act as a bridge between U.S. and India leadership teams across Product,
Engineering, Customer Success, Sales, and Marketing.
- Manage logistics, agendas, and follow-ups for executive reviews and leadership
offsites.
- Ensure smooth collaboration across time zones and business functions.3. Product & Business Support
- Support leadership in evaluating market trends, competitor positioning, and
customer feedback.
- Help track product adoption, churn, and customer success KPIs—surfacing
insights for leadership action.
- Partner with Product, Engineering, and Support to ensure alignment on delivery and
roadmap execution.
4. Communications & Stakeholder Engagement
- Prepare internal communications, board decks, and investor updates.
- Shape CEO’s external communications—conference talks, blogs, industry
commentary.
- Act as a thought partner to CEO for major announcements, customer interactions,
and strategic partnerships.
5. Operational Excellence
- Own CEO’s operating rhythm: schedule management, meeting preparation, and
follow-ups.
- Streamline leadership workflows and ensure accountability across teams.
- Champion a high-performance culture aligned with QuickLaunch values.
Ideal Skills & Traits
- Strong operator: able to shift between strategy and execution with agility.
- SaaS-native: understands product-led growth, ARR metrics, and B2B customer
lifecycle.
- Excellent communicator: skilled at presentations, decks, and crisp business
writing.
- Cross-cultural collaborator: comfortable working across U.S. and India teams.
- Trusted partner: high discretion, resilience, and ability to handle sensitive
information.• Analytical mindset: capable of interpreting business dashboards, KPIs, and
customer data.
Qualifications
- 5+ years in strategy, consulting, product operations, or Chief of Staff/operational
leadership roles in SaaS/technology companies.
- Experience working in fast-scaling, venture-backed SaaS or IT firms.
- Strong academic background; MBA a plus but not mandatory.
- Location: Gurgaon/Delhi NCR preferred; flexible to work across U.S.–India time
zones.
Chief of Staff – QuickLaunch
About QuickLaunch
QuickLaunch is a leading AI-powered Identity and Access Management (IAM) platform built
for higher education and enterprises. Our mission is to simplify access, enhance security,
and empower institutions with cutting-edge identity solutions. Headquartered in the U.S.
with operations in India, QuickLaunch serves 1,000+ institutions globally.
We are looking for a Chief of Staff to partner closely with the CEO and leadership team to
drive strategy, execution, and operational excellence across the organization. This is a
high-visibility role with impact across product, customer success, and global operations.
Key Responsibilities
1. Strategic Planning & Execution
- Partner with the CEO to define and drive company-wide strategic priorities.
- Manage OKR setting, quarterly business reviews, and ensure follow-through on key
initiatives.
- Track and report progress on strategic projects—across product, GTM, and
operations.
2. Cross-Border Collaboration
- Act as a bridge between U.S. and India leadership teams across Product,
Engineering, Customer Success, Sales, and Marketing.
- Manage logistics, agendas, and follow-ups for executive reviews and leadership
offsites.
- Ensure smooth collaboration across time zones and business functions.3. Product & Business Support
- Support leadership in evaluating market trends, competitor positioning, and
customer feedback.
- Help track product adoption, churn, and customer success KPIs—surfacing
insights for leadership action.
- Partner with Product, Engineering, and Support to ensure alignment on delivery and
roadmap execution.
4. Communications & Stakeholder Engagement
- Prepare internal communications, board decks, and investor updates.
- Shape CEO’s external communications—conference talks, blogs, industry
commentary.
- Act as a thought partner to CEO for major announcements, customer interactions,
and strategic partnerships.
5. Operational Excellence
- Own CEO’s operating rhythm: schedule management, meeting preparation, and
follow-ups.
- Streamline leadership workflows and ensure accountability across teams.
- Champion a high-performance culture aligned with QuickLaunch values.
Ideal Skills & Traits
- Strong operator: able to shift between strategy and execution with agility.
- SaaS-native: understands product-led growth, ARR metrics, and B2B customer
lifecycle.
- Excellent communicator: skilled at presentations, decks, and crisp business
writing.
- Cross-cultural collaborator: comfortable working across U.S. and India teams.
- Trusted partner: high discretion, resilience, and ability to handle sensitive
information.• Analytical mindset: capable of interpreting business dashboards, KPIs, and
customer data.
Qualifications
- 5+ years in strategy, consulting, product operations, or Chief of Staff/operational
leadership roles in SaaS/technology companies.
- Experience working in fast-scaling, venture-backed SaaS or IT firms.
- Strong academic background; MBA a plus but not mandatory.
- Location: Gurgaon/Delhi NCR preferred; flexible to work across U.S.–India time
zones.
