Job Opening: Front Office Executive
Location: Kaya Hotels & Resorts, Pelling, Sikkim
Position: Front Office Executive
Experience: Minimum 1 Year
Salary: Based on Experience
About the Role
Kaya Hotels & Resorts is looking for a professional and customer-focused Front Office Executive to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and a passion for delivering exceptional guest experiences.
Key Responsibilities
- Welcome guests warmly and ensure a smooth check-in and check-out process.
- Handle guest inquiries, reservations, and requests in a professional and courteous manner.
- Maintain accurate guest records and process payments.
- Coordinate with Housekeeping and other departments to ensure guest satisfaction.
- Manage room allocations and update reservation systems.
- Respond promptly to guest concerns and resolve issues efficiently.
- Maintain the reception area in a clean, organized, and presentable condition.
- Follow the hotel's Standard Operating Procedures (SOPs) and company policies.
Requirements
- Minimum 1 year of experience in Front Office operations, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Basic knowledge of hotel reservation systems and MS Office.
- Strong customer service and problem-solving abilities.
- Willingness to work flexible shifts, including weekends and holidays.
- Professional appearance and positive attitude.
Benefits
- Competitive salary based on experience.
- Professional growth opportunities.
- Supportive and dynamic work environment.
- Food and accommodation provided as per company policy.
Apply Now
Interested candidates can share their resume at:
[email protected]
+91 7384516767
Pay: From ₹10,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
