Job Title: Specialist, Program Management
About the job
Supports the effective delivery of Technology Source-to-Pay activities by monitoring and tracking investments & operation budget, supplier performance, service levels, run procurement processes, and associated project and operational activities.
The role provides analysis, issue tracking, reporting, and coordination across internal teams, suppliers, and stakeholders to improve efficiency and track budget and commercial outcomes.
This is a hands-on role focused on analysis, process coordination, governance support, and driving actions through to completion.
Key Responsibilities, Skills & Experience
Key Responsibilities
Lead, analyse and evaluate Tech Source-to-Pay (S2P) activities to track and improve efficiency.
Run and monitor procurement, supplier, service, project, and performance metrics to identify trends, risks, and opportunities for improvement.
Act as a routine contact for suppliers and stakeholders, supporting issue resolution, governance, and operational review meetings.
Handle support S2P requests, investigate issues, and log, track, report, and escalate incidents, risks, or performance concerns where needed.
Support purchase requisition processes, invoice validation, and adherence to procurement controls and standards.
Maintain SoW, investments, invoices, GR etc. data
Produce reporting, dashboards, governance packs, and insights for decision-makers to support both BAU operations and project delivery.
Contribute to documentation, standards, planning, governance, and continuous improvement across procurement, project and service functions.
Lead continues improvement projects as assigned by management
Key Skills
Portfolio Reporting and governance support
Risk, issue, action, and dependency tracking
Supplier management and supplier performance tracking
Customer service support and stakeholder liaison
Service level management and SLA reporting
Strong analytical thinking, numeracy and excel skills
Good written and verbal communication
Attention to detail and structured problem-solving
Commercial awareness and customer focus
Ability to manage plans, reporting cycles, and governance deadlines
Monitoring, follow-up, and escalation management
Desirable Qualifications
Project Management accreditation
Advance Data analysis and Reporting
Project Procurement (Desirable but not essential)
Who we are:
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].
Job: Program Management
Job Family: ENTERPRISE
Organization: Assessment & Qualifications
Schedule: FULL_TIME
Workplace Type: Hybrid
Req ID: 25769
