Designation: IT Executive
Department: Information Technology
Location: Raipur, Chhattisgarh
Reporting To: IT Head / Management
Experience: 2–4 Years
Job Summary
We are looking for a proactive and technically sound IT Executive to manage day-to-day IT operations, provide technical support to employees, maintain IT infrastructure, and ensure smooth functioning of hardware, software, networks, and IT systems across the organization.
Key Responsibilities
- Provide first-level IT support to employees for hardware, software, network, and system-related issues.
- Install, configure, maintain, and troubleshoot computers, laptops, printers, scanners, and other IT equipment.
- Manage LAN/Wi-Fi networks, routers, switches, and basic network troubleshooting.
- Maintain IT asset records, allocation details, and inventory.
- Manage user accounts, access rights, email IDs, and system permissions.
- Coordinate with internet service providers, software vendors, and other IT service providers.
- Ensure regular backup and basic data-security practices.
- Monitor and resolve IT tickets and employee technical issues within defined timelines.
- Support HRMS, attendance systems, biometric devices, CCTV, and other technology platforms as required.
- Maintain documentation of IT assets, licenses, passwords/access records, and system configurations.
- Ensure antivirus, operating systems, applications, and security updates are maintained.
- Assist in implementing IT policies, cybersecurity practices, and data protection measures.
- Support new employee onboarding by arranging laptops, email IDs, system access, and other IT requirements.
- Coordinate IT requirements during employee exits, including asset recovery and access deactivation.
- Perform any other IT-related duties assigned by management.
Qualification
Bachelor’s degree/Diploma in IT, Computer Science, Information Technology, or a related field.
Experience Required
2–4 years of relevant experience in IT support, system administration, networking, or IT operations.
Key Skills
- Hardware & Software Troubleshooting
- LAN/WAN & Wi-Fi Networking
- Windows & Basic System Administration
- MS Office / Microsoft 365
- IT Asset Management
- Email & User Account Management
- CCTV & Biometric Systems
- HRMS/ERP Technical Support
- Basic Cybersecurity & Data Protection
- Vendor Management
- Problem-Solving & Communication Skills
Preferred Skills
- Knowledge of Active Directory
- Basic knowledge of cloud platforms
- Experience with IT helpdesk/ticketing systems
- Knowledge of backup and recovery procedures
- Strong documentation and reporting skills
Key Competencies
- Strong troubleshooting ability
- Ownership and accountability
- Quick response to technical issues
- Good communication and interpersonal skills
- Ability to work independently and coordinate with multiple teams
- Strong attention to detail
Pay: ₹28,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
