- Ø Receiving & Greeting visitors: Welcoming visitors and customers in a friendly way, and understanding the purpose of their visit.
- Ø Directing visitors: Guiding visitors to the concerned office or person
- Ø Visitor log maintenance, security protocols, and message handling beyond greeting and directing.
- Ø Answering phone calls: Answering, screening, and directing phone calls to the concerned department or person.
- Ø Taking messages and scheduling appointments from customers.
- Ø Tele calling Enhanced: Includes lead generation, follow-up calls, CRM updates, and tracking sales interactions, focusing more on customer outreach
- Ø Filing and recordkeeping: Performing basic filing and recordkeeping
- Ø Update self on projects, pricing, amenities, competitor analysis, client preferences and their USPs: Have knowledge of various projects, and schemes as well as capture competitor’s information and communicate to the management
- Ø Getting the inquiry form filled in by the respective customers.
- Ø Admin Work: Mail management, payment collection tracking, and basic data entry, providing a more holistic role in office support.
- Ø Contributes to team effort by accomplishing related results as needed.
- Ø Take Booking from the customers, be updated on unit availability and update unit allotment tracker in the software.
- Ø Ensure Site visit of the prospects to the sites and demo units.
- Ø Make follow-up calls to customers for collection of due payments.
- Ø Keep a track of outstanding and due payment ageing of the customers.
- Ø Keep prospecting through social media and data base calling.
- Ø Update customer over the progress of construction of their booked units.
- Ø Update customer and other data base in the CRM software.
- Any other task as assigned by Management as and when required.
Job Types: Full-time, Permanent
Pay: Up to ₹18,000.00 per month
Benefits:
Ability to commute/relocate:
- Raipur, Chhattisgarh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- Real estate : 2 years (Required)
- TELE CALLING: 2 years (Required)
- total work: 3 years (Preferred)
Language:
Work Location: In person
