Job Summary
We are looking for enthusiastic and patient-friendly Tele-callers to join our ENT & IVF hospital team. The candidate will handle inbound and outbound calls, assist patients with appointments, provide basic information about hospital services, and ensure a smooth communication experience for patients and visitors.
Key Responsibilities
- Attend incoming patient calls professionally and courteously
- Make outgoing calls for appointment confirmations, follow-ups, and patient feedback
- Provide information regarding ENT, IVF, consultation timings, and hospital services
- Coordinate appointments with doctors and departments
- Maintain call records and patient details accurately
- Handle patient inquiries and direct calls to concerned departments when required
- Support front office and patient coordination activities as needed
- Ensure confidentiality of patient information
Eligibility Criteria
- Any Degree / Diploma
- Freshers are welcome to apply
- Good communication skills in Tamil and English
- Additional language skills such as Telugu and Hindi will be considered an advantage
- Basic computer knowledge preferred
- Positive attitude and willingness to learn
Preferred Skills
- Polite and empathetic communication
- Good listening and interpersonal skills
- Ability to handle patients calmly and professionally
- Team player with customer service mindset
Salary
Salary will be based on experience and communication skills.
Contact
Interested candidates can send their resume to:
[email protected]
or contact 7305953348 for further details.
Benefits:
Work Location: In person
