EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are seeking a skilled Salesforce CRM & Marketing Cloud Developer with hands-on experience in Sales Cloud, Service Cloud, Salesforce Platform, Agentforce, and Marketing Cloud Engagement.
Responsibilities
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Design, develop, and maintain scalable Salesforce applications using Apex, Lightning Web Components (LWC), Flows, and Lightning Platform
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Configure and customize Sales Cloud and Service Cloud to support business processes
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Develop reusable components and automation following Salesforce best practices
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Design and implement integrations with external applications using REST APIs and middleware
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Configure security, sharing, profiles, permission sets, and role hierarchy
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Develop asynchronous processing using Batch Apex, Queueable Apex, Future Methods, and Platform Events
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Build AI-powered business solutions using Agentforce, Prompt Builder, and Einstein capabilities
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Participate in solution design, code reviews, testing, deployments, and production support
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Troubleshoot application issues and optimize system performance
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Create technical documentation and support Agile delivery processes
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Design, build, test, and deploy email campaigns using Marketing Cloud Engagement
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Develop responsive email templates using HTML, CSS, AMPscript, and JavaScript
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Configure and manage Journey Builder, Automation Studio, Contact Builder, Content Builder, and Data Extensions
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Create customer journeys, audience segmentation, and personalized marketing campaigns
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Execute campaign deployments and monitor campaign performance
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Manage subscriber data, preference centers, and data synchronization
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Build SQL queries for segmentation and campaign optimization
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Generate campaign reports and support marketing analytics
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Ensure adherence to Marketing Cloud best practices, governance, and email deliverability standards
Requirements
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Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
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6 to 9 years of hands-on Salesforce development experience
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Experience implementing Sales Cloud and Service Cloud solutions
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Strong experience with Salesforce platform customization, integrations, and automation
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Experience working with Salesforce Marketing Cloud Engagement, including campaign development and customer journeys
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Experience with Agile delivery methodologies and source control practices
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Proficiency in Triggers, Integrations - REST APIs, SOQL & SOSL
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Skills in Campaign Management, Email Deliverability, Email Personalization
Nice to have
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Familiarity with Flows, Security & Sharing Model, Platform Events
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Knowledge of Change Data Capture (CDC), Named Credentials, Asynchronous Apex (Batch, Queueable, Future, Scheduled)
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Background in Git and CI/CD tools, Agile/Scrum methodology
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Hands-on experience with Agentforce and AI-enabled Salesforce capabilities
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Familiarity with Marketing Cloud Engagement, Audience Segmentation, Subscriber & Preference Management
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Knowledge of Marketing Analytics & Reporting
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Salesforce certifications such as Platform Developer I/II, Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist/Developer
We offer
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Opportunity to work on technical challenges that may impact across geographies
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Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
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Opportunity to share your ideas on international platforms
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Sponsored Tech Talks & Hackathons
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Unlimited access to LinkedIn learning solutions
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Possibility to relocate to any EPAM office for short and long-term projects
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Focused individual development
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Benefit package:
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Health benefits
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Retirement benefits
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Paid time off
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Flexible benefits
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Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
