Job Description: Housekeeping Room Attendant
Position: Housekeeping Room Attendant
Department: Housekeeping
Location: Distrikt-9 Hotels & Resorts, Palakkad
Reports To: Housekeeping Supervisor / Assistant Housekeeper Manager
Job Summary
The Housekeeping Room Attendant is responsible for maintaining guest rooms and assigned public areas in immaculate condition, ensuring exceptional cleanliness, hygiene, comfort, and presentation in accordance with the luxury standards of Distrikt-9 Hotels & Resorts. The role plays a vital part in delivering an outstanding guest experience through attention to detail, efficiency, and professionalism.
Key Responsibilities
- Clean, service, and prepare assigned guest rooms according to hotel standards.
- Make beds, replace linens, towels, and guest amenities.
- Clean and sanitize bathrooms, bedrooms, balconies, and other room areas.
- Dust, vacuum, mop, and polish furniture, fixtures, and floors.
- Replenish minibar items, tea/coffee amenities, toiletries, and other guest supplies as required.
- Inspect rooms to ensure cleanliness, functionality, and readiness before guest arrival.
- Report maintenance issues, damages, lost and found items, or safety hazards immediately.
- Follow standard operating procedures (SOPs) for room cleaning and sanitization.
- Handle guest requests courteously and promptly while maintaining privacy and confidentiality.
- Ensure housekeeping carts and storage areas are organized, clean, and fully stocked.
- Adhere to hotel health, hygiene, safety, and environmental policies.
- Support deep-cleaning schedules and special housekeeping projects as assigned.
- Coordinate effectively with the Front Office, Engineering, and Laundry departments to ensure seamless guest service.
Qualifications
- High school / Diploma / Degree or equivalent preferred.
- Previous housekeeping experience in a hotel or hospitality environment is an advantage.
- Freshers with a positive attitude and willingness to learn are welcome to apply.
Skills & Competencies
- Strong attention to detail.
- Good time management and organizational skills.
- Ability to work independently and as part of a team.
- Physical stamina to stand, bend, lift, and perform repetitive cleaning tasks.
- Basic communication skills in English and Malayalam; knowledge of Tamil or Hindi is an added advantage.
- Professional appearance and positive attitude.
- Commitment to maintaining confidentiality and guest privacy.
Working Conditions
- Rotational shifts, including weekends and public holidays.
- Standing, walking, lifting, bending, and carrying housekeeping supplies throughout the shift.
- Use of cleaning chemicals and housekeeping equipment in accordance with safety procedures.
Performance Expectations
- Consistently maintain high standards of room cleanliness and presentation.
- Meet daily productivity targets without compromising quality.
- Deliver courteous and responsive service that enhances guest satisfaction.
- Maintain compliance with all hotel policies, hygiene standards, and safety regulations.
Distrikt-9 Hotels & Resorts is committed to providing exceptional hospitality through teamwork, professionalism, and a guest-first approach.
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
