**Job Title:** Executive – Inside Sales
**Department:** Assisted Buying
**Location:** Mumbai (Vikhroli West)
**Employment Type:** Full-Time | On-site
**Interview Mode:** Online / Virtual
**Shift:** Day Shift (10 AM – 7 PM) | 6 Days Working (1 Rotational Off)
## About the Role
We’re looking for energetic and persuasive Inside Sales Executives to join our Assisted Buying team. You’ll connect with high-intent customers, guide them through their purchase journey, and drive conversions through calls, chats, and online interactions.
## Key Responsibilities
* Engage with customers via calls, chat, WhatsApp, and website enquiries
* Convert warm leads (cart abandoners, registered users, browsers, etc.)
* Handle inbound & outbound sales interactions
* Understand customer needs and recommend suitable solutions
* Guide customers to nearby stores when required
* Maintain records using CRM tools
* Achieve sales and conversion targets
## What We’re Looking For
* Graduate (any discipline)
* 1–3 years in Inside Sales / Tele Sales / Customer Engagement
* Strong communication skills (English + regional languages)
* Target-driven with good convincing skills
* Comfortable with CRM tools and fast-paced environments
## Salary & Benefits
* Starting Package: ₹2.8 LPA
* Up to ₹3.9 LPA + Attractive Incentives
* Health Insurance Coverage up to ₹5 Lakhs
* PF Benefits
* Paid Sick Leave
* Positive & Growth-Oriented Work Environment
* Great Incentive Structure
## KPIs
* Lead Conversion Rate
* Call Volume
* Revenue Generation
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹38,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Provident Fund
Work Location: In person