*Wonderful Career Opportunity – Junior Service Coordinator*
Location: Periyamet, Chennai
Salary: ₹20,000 – ₹25,000 per month
Job Type: Full-Time
Language - Hindi
About the Role
We are looking for a proactive and customer-focused Junior Service Coordinator to join our growing team. The ideal candidate will be responsible for coordinating service activities, ensuring customer satisfaction, and supporting smooth day-to-day operations.
Key Responsibilities
- Coordinate and manage customer service requests efficiently.
- Take ownership of customer issues and ensure timely resolution.
- Maintain accurate records of service activities, customer interactions, and follow-ups.
- Develop and implement service procedures, policies, and standards.
- Monitor service performance and prepare reports as required.
- Communicate effectively with customers, service engineers, and internal teams.
- Ensure smooth workflow and prioritize tasks to meet service commitments.
- Support continuous improvement initiatives to enhance customer experience.
- Assist in resource planning and service coordination activities.
- Stay updated with industry trends and best practices in customer service.
Requirements
- Any Graduate / Diploma holder.
- 1–3 years of experience in customer service, coordination, or service support roles.
- Strong communication and interpersonal skills.
- Good knowledge of MS Excel and computer applications.
- Ability to multitask and handle customer queries professionally.
- Strong problem-solving and organizational skills.
Why Join Us?
1. Wonderful Career Growth Opportunity
2.Professional Work Environment
3.Learning & Development Opportunities
4.Supportive Team Culture
5.Competitive Salary Package
If you are passionate about customer service and enjoy coordinating operations, we would love to hear from you!
Apply Now and build your career with us.
[email protected]
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Provident Fund
Work Location: In person
