About the Role
We are looking for a driven and detail-oriented E-commerce Executive to manage and grow our presence on Flipkart and other leading marketplaces. You will own end-to-end seller operations — from catalog management and listing optimization to order fulfillment and performance analytics — ensuring strong visibility, high conversion, and excellent seller health metrics.
Key Responsibilities
Flipkart Marketplace Management
- Create, manage, and optimize product listings on Flipkart Seller Hub, ensuring accurate titles, descriptions, images, and attributes per Flipkart's content guidelines
- Monitor and maintain seller health metrics including Order Defect Rate (ODR), cancellation rate, and late shipment rate
- Coordinate with the Flipkart account manager for escalations, promotional opportunities, and category-specific deals
- Participate in Flipkart sale events such as Big Billion Days, Flipkart Sale, and Grand Gadget Days — plan inventory, pricing, and creatives accordingly
Catalog & Content
- Upload and maintain SKUs via bulk upload sheets and API feeds
- Optimize product listings with relevant keywords for Flipkart search ranking
- Ensure images, A+ content, and product descriptions meet quality benchmarks
- Conduct regular competitor benchmarking and pricing analysis
Order & Inventory Management
- Coordinate with the warehouse/logistics team to ensure timely dispatch and SLA adherence
- Monitor stock availability and raise replenishment alerts to avoid stockouts
- Handle returns, replacements, and customer escalation cases on the platform
Analytics & Reporting
- Track weekly and monthly KPIs: GMV, conversion rate, sessions, returns, and Buy Box win rate
- Generate performance reports and share actionable insights with senior stakeholders
- Use Flipkart Seller Analytics and third-party tools to identify growth opportunities
Required Skills & Qualifications
- Bachelor's degree in Business, Marketing, or a related field
- 1–3 years of hands-on experience managing a Flipkart seller account (mandatory)
- Proficiency in Flipkart Seller Hub — listing, promotions, ads, and reporting modules
- Strong understanding of marketplace SEO, keyword optimization, and content best practices
- Working knowledge of Excel/Google Sheets for data analysis and bulk operations
- Experience with additional marketplaces (Amazon, Meesho, Myntra) is a plus
Good to Have
- Experience running Flipkart Ads (Sponsored Listings / Product Listing Ads)
- Knowledge of FBF (Fulfilled by Flipkart) operations
- Understanding of category-specific compliance (Electronics, Fashion, FMCG, etc.)
What We Offer
- Competitive salary with performance incentives
- Exposure to large-scale Flipkart operations and sale events
- Fast-track growth in a dynamic e-commerce environment
- Collaborative and result-oriented team culture
- Health insurance, PF, and other statutory benefits as per company policy.
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
