EMAIL resume on [email protected] call on 883003 9896/ 8329 2 5929
job location: NAGPUR,UP GURGAON.MUMBAI santakruz east ,dharavi.
GUJRAT AHMEDABAD-SHANTIGRAM.
Qualification: BCA/ Diploma/BE/BTech/with Hands-on 2 to 4 years of Exp.
VIP User support & VC Support independently
Good in written and verbal Communication
Install, Maintain & Troubleshoots required client Software & hardware
whether onsite or remotely.
Able to provide required support to L1 resource at location and able to
provide required Training to DL1 & new engineers
Handling Tickets & Managing Escalation
Conduct remote troubleshooting.
Guide user with Simple, Step-by-step instructions.
Direct unresolved issues to the next level of support personal
Must have extensive VIP & Executives level support experience.
If necessary, liaise with third-party support and PC equipment vendors.
Monitoring Day to Day CCTV camera & check backup
Maintaining IT Inventory records.
Maintaining all software licenses and ensuring that the Arvind Smart
spaces Ltd is following licensing norms. (OEM & Paper Licenses)
Responding to customer questions regarding operation and malfunctions.
Works within a team with little supervision as an established
systems/product specialist (e.g. detailed knowledge of the configuration
of interlinked systems, implementing technical changes, building
software regimes and contributing technically to service development) to
support end users.
Pay: ₹30,000.00 - ₹32,500.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
