Intelehealth is an international non-profit committed to improving access to primary health care in underserved regions of the world through its innovative technology platform. Intelehealth can be used by health organizations to set up high quality primary health care programs connecting patients in remote and rural communities to doctors.
We believe work should be meaningful as well as enriching. At Intelehealth, we’re taking on one of the world’s biggest development’s challenge - solving the health access gap for last mile populations. We believe in creating and maintaining an organizational culture of innovation which is conducive for the incredible people who work with us.
This is a remote position.
The Senior Director of People & Operations is responsible for managing and strengthening day-to-day people operations to support a high-performing, equitable, and scalable organization. This role partners closely with the Chief of Staff and leadership team to ensure HR processes run smoothly across hiring, employee experience, and internal systems.
The Senior Director of People & Operations will lead a lean HR team (recruitment and operations). This is a hands-on role focused on execution, consistency, and continuous improvement across core HR functions.
Talent Acquisition
Partner with hiring managers to support end-to-end recruitment processes
Manage and improve candidate experience from sourcing through onboarding
Ensure structured hiring practices (clear Job Descriptions, interview processes, evaluation criteria)
Track key hiring metrics (time-to-fill, pipeline health, offer acceptance)
Support building diverse candidate pipelines aligned with organizational goals
HR Operations & Systems
Manage and optimize HR systems (e.g., Zoho)
Ensure HR processes are well-documented, consistent, and scalable
Maintain accurate employee data and reporting
Support payroll inputs and coordination with finance
Ensure compliance with India labor laws and statutory requirements
Improve operational efficiency across HR workflows
DEI & Culture
Support initiatives that promote an inclusive and equitable workplace
Embed inclusive practices into hiring and employee experience processes
Partner with managers to reinforce strong team culture and engagement
Track and monitor basic DEI metrics (e.g., gender representation in hiring)
