Location: Moga, Punjab
Experience: 1–2 Years
Job Type: Full-time | Office-based
Job Responsibilities
- Handle Loan Against Property (LAP) recovery and collections activities.
- Follow up with customers regarding overdue EMIs and outstanding loan payments.
- Make regular calls to customers for payment reminders and resolution of overdue accounts.
- Maintain proper records of customer follow-ups, commitments, and payments.
- Coordinate with customers to understand payment issues and negotiate suitable repayment plans.
- Achieve assigned monthly collection and recovery targets.
- Escalate high-risk or difficult accounts to the reporting manager.
- Ensure professional and respectful communication with customers.
- Prepare daily/weekly collection reports and update recovery status.
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
- Provident Fund
Work Location: In person
