CRM Coordinator – Patel Enterprises (Onsite | Hyderabad)
Salary: ₹15,000 – ₹25,000 per month
Job Type: Full-time
Work Location: In Person
About the Role
Patel Enterprises is looking for a highly organized and detail-oriented CRM Coordinator to manage customer and vendor records, coordinate daily operations, and support our sales and accounts teams.
This role is ideal for someone who believes that every task should be completed properly, every follow-up should reach a conclusion, and every record should be accurate. If you take ownership of your work, enjoy staying organized, and don't let tasks slip through the cracks, we'd love to hear from you.
Key Responsibilities
- Maintain and update customer and vendor records accurately in the CRM system.
- Track enquiries, quotations, orders, payments, and follow-ups until they are successfully closed.
- Coordinate with customers, vendors, and internal teams to ensure smooth order processing and timely deliveries.
- Support the Accounts team with invoice entry and basic accounting tasks using Tally Prime.
- Prepare accurate daily, weekly, and monthly reports within deadlines.
- Maintain complete and organized documentation for sales and operational activities.
- Identify discrepancies or pending issues early and ensure they are resolved or escalated promptly.
Requirements
- Bachelor's degree in Commerce, Business Administration, or a related field.
- 2–4 years of experience in CRM, Sales Coordination, Customer Support, or a similar role.
- Working knowledge of Tally Prime and Microsoft Excel.
- Excellent organizational and follow-up skills.
- Strong verbal and written communication skills in English, Telugu, and Hindi.
- Ability to coordinate effectively with customers, vendors, and internal departments.
- Self-motivated, responsible, and committed to maintaining high standards of accuracy.
Who Will Succeed in This Role?
We're looking for someone who:
- Takes ownership of responsibilities without constant supervision.
- Pays close attention to detail and values data accuracy.
- Consistently follows up until work is completed.
- Manages multiple tasks efficiently while meeting deadlines.
- Communicates proactively and resolves issues before they become problems.
This Role May Not Be Suitable If You
- Require frequent reminders to complete assigned work.
- Leave records incomplete or reports unfinished.
- Stop following up after one unanswered call or message.
- Treat documentation and data accuracy as low priority.
- Prefer passing problems to others instead of resolving or escalating them.
Compensation & Benefits
- Fixed monthly salary based on experience and skills.
- Structured work environment with defined processes.
- Continuous learning and practical exposure.
- Supportive team culture.
- Long-term career growth based on performance and commitment.
If you're looking to build a stable career in CRM coordination and back-office operations while making a meaningful impact through accuracy, accountability, and strong coordination, we'd love to hear from you.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
