- Making Outbound Calls
- Contact potential or existing customers.
- Explain products, services, or offers.
- Handling Inbound Calls
- Answer customer queries professionally.
- Provide accurate information and assistance.
- Lead Generation & Sales
- Identify customer needs.
- Convert leads into sales or appointments.
- Customer Relationship Management
- Maintain good relationships with customers.
- Follow up with clients regularly.
- Data Management
- Update customer details in CRM/software.
- Maintain call records and reports.
- Resolving Complaints
- Listen to customer issues patiently.
- Escalate complex problems when required.
- Achieving Targets
- Meet daily/weekly/monthly call or sales targets.
- Improve conversion rates and customer satisfaction.
- Product Knowledge
- Stay updated about company products/services.
- Explain features and benefits clearly.
- Communication & Coordination
- Coordinate with sales or support teams.
- Share customer feedback with management.
- Professional Conduct
- Maintain polite and positive communication.
- Follow company policies and calling scripts.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
Work Location: In person
