Position: Customer Support Intern
Duration: 6 Months
Stipend: ₹20,000 per month
Location: Gurgaon (Onsite)
Shift: Rotational Shifts
Eligibility: 12th Pass / Higher Secondary Pass (Freshers are welcome to apply)
About the Role
We are looking for enthusiastic and customer-focused Customer Support Interns to join our team. This internship is an excellent opportunity for candidates who want to build a career in customer service and gain hands-on experience in a professional work environment.
Roles & Responsibilities
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Deliver excellent customer service and ensure customer satisfaction.
- Record customer interactions and update details in the system.
- Escalate unresolved issues to the appropriate team when required.
- Maintain a positive, empathetic, and professional attitude while interacting with customers.
- Meet quality standards and productivity targets.
- Follow company policies, processes, and compliance guidelines.
- Work effectively in rotational shifts and collaborate with team members.
Required Skills
- Good verbal communication skills in English and Hindi.
- Basic computer knowledge and typing skills.
- Strong listening and problem-solving abilities.
- Customer-focused attitude with a willingness to learn.
- Ability to work in a fast-paced environment.
- Flexible to work in rotational shifts.
What We Offer
- Monthly stipend of ₹20,000.
- Hands-on experience in customer support operations.
- PPO offer depend upon the performance
- Completion Certificate
- Professional training and mentorship.
- Opportunity to develop communication and customer service skills.
- Potential full-time employment based on performance and business requirements.
Pay: ₹20,000.00 per month
Benefits:
Work Location: In person
