1. 5-10 years of help desk ticket triage and resolution
2. Manage help desk ticket resolution and triage.
3. 2-5 years of help desk resource and ticket management experience
4. Experience in interfacing with customers to close ticket
5. Upselling and farming is the skillset desired but not required
6. Matrix management of resources working on help desk tickets
Pay: ₹480,000.00 - ₹720,000.00 per year
Benefits:
- Health insurance
- Paid time off
Work Location: In person
