Job Title: Customer Support Executive & Chat Support Execative
Location:Nagpur
Salary: 18K-25K/- Month + insentive per month
Good Communication In English, Hindi,Marathi
As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs.
Key Responsibilities :
- Resolve customer queries via various communication channels (Chat Support, Calling, Email ).
- Process customer requests, including changes to registration, service pauses, and referrals.
- Meet daily performance targets set by the team lead.
- Perform additional tasks as assigned.
Required Skills :
- Clear communication and strong problem-solving abilities.
- Emotional intelligence and professionalism in customer interactions.
- Attention to detail in processing requests.
Benefits :
- Travel allowance
- Health insurance
- Provident Fund
- Requirements: HSC, Graduation , Undergraduate , ITI, Diploma
Ready for Rotational Shift & Rotational Day Off
Job Types: Full-time
*Speak with the employer* +91 7020288398
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person