Job Summary
We are seeking a detail-oriented and proactive ERP Executive / ERP Coordinator to manage and support day-to-day ERP operations using Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV. The candidate will be responsible for ERP coordination, master data management, user support, process monitoring, data validation, implementation support, and reporting activities across departments.
The ideal candidate should possess strong ERP functional knowledge, good coordination skills, and the ability to work with cross-functional teams to ensure smooth ERP operations and process compliance.
Key Responsibilities1. ERP Operations & Coordination
- Coordinate daily ERP-related activities across departments.
- Ensure smooth functioning of ERP systems and support business operations.
- Monitor ERP transactions and assist users in daily operational activities.
- Coordinate with ERP consultants, vendors, and internal teams for issue resolution.
- Follow up on pending ERP activities and ensure timely closure.
2. Master Data Management
- Create and maintain:
- Item Masters
- Customer Masters
- Vendor Masters
- Bill of Materials (BOM)
- Routing & Production Data
- Chart of Accounts
- User Access & Permissions
- Ensure accuracy, consistency, and validation of ERP master data.
- Maintain coding standards and data governance practices.
3. User Support & Training
- Provide first-level ERP support to end users.
- Resolve ERP operational and transaction-related issues.
- Conduct ERP user training sessions for departments.
- Prepare SOPs, user manuals, and process documentation.
- Assist teams in understanding ERP workflows and best practices.
4. Data Upload & Validation
- Upload opening stock, price lists, BOMs, balances, and other bulk data into ERP.
- Validate uploaded data and coordinate corrections with departments.
- Ensure reconciliation and data accuracy before final posting.
5. Process Monitoring & Compliance
- Ensure departmental activities are performed as per ERP processes.
- Monitor transaction accuracy and process discipline.
- Track pending approvals, incomplete transactions, and process deviations.
- Support ERP controls, audit requirements, and compliance standards.
6. ERP Implementation & Go-Live Support
- Participate in ERP implementation and migration activities.
- Coordinate User Acceptance Testing (UAT).
- Support ERP go-live and post-go-live stabilization activities.
- Maintain issue trackers, follow-up logs, and escalation records.
7. Reporting & Documentation
- Generate ERP and MIS reports for management.
- Prepare status trackers, activity reports, and operational summaries.
- Maintain documentation related to ERP changes, issues, and resolutions.
- Provide periodic ERP progress updates to management.
Required Skills & Competencies
- Strong understanding of ERP processes and business workflows.
- Experience in Microsoft Dynamics 365 Business Central / Microsoft Dynamics NAV preferred.
- Knowledge of Inventory, Purchase, Sales, Finance, Production, and Warehouse modules.
- Good analytical and problem-solving skills.
- Strong communication and coordination abilities.
- Proficiency in Microsoft Excel and reporting tools.
- Ability to manage multiple tasks and deadlines effectively.
- Attention to detail and data accuracy.
Educational Qualification
Graduate / Post Graduate in Commerce, Computer Applications, IT, or related field with 3-7 years of exp.
ERP certification in Microsoft Dynamics Business Central/Navision shall be preferred.
Pay: ₹700,000.00 - ₹900,000.00 per year
Work Location: In person
