Standardized skillset: [Refer attached excel]
Critical thinking, problem-solving, and attention to detail.
Good written and verbal communication skills.
Ability to maintain high accuracy and collaborate within a team
Nature of Job: (Individual Contributor or Team management)
Individual Contributor
Shift (APJ / EMEA / US / Any combination):
US
Educational Background:
Any Degree
Job Description:
Responsible for researching and updating mailing addresses/phone numbers for return packages by analysing API data. Unresolved cases are transferred to the calling team following set guidelines.
