- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and concerns in a timely manner.
- Provide accurate information about products and services to customers.
- Maintain proper records of customer interactions and follow-ups.
- Coordinate with internal departments for issue resolution.
- Ensure high customer satisfaction through effective communication.
- Respond to customer emails and messages promptly.
- Maintain customer data and update records in the system.
- Achieve daily and monthly performance targets.
- Follow company policies and customer service standards.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
