We are looking for an IT Operations Manager with deep understanding of enterprise server/client hardware architecture, data center facilities, diagnostics tools, and field service management
IT Operations Manager responsibilities include monitoring network infrastructure and resolving system issues. You need to have experience with IT performance management, network administration and system security. If you’re also familiar with data protection regulations and able to juggle multiple projects.
Responsibilities
· Manage installations, upgrades and configurations of hardware and software of all kind of data center acitivity include server installtion , trouble shooting , configurataion , part replacement .
· Assess system performance and recommend improvements
· Resolve IT Technical issues escalated by customer , technicians and engineers
· Ensure data is handled, transferred or processed according to legal and company guidelines
· Provide support and guidance to stakeholders via help desk
· Control costs and budgets regarding IT systems
· Develop IT policies and practices , Techincal Manual .
· MIS Report from the ticketing tool
Requirements and skills
· Proven experience as IT Operations Manager
· Experience with system installation, configuration and analysis
· Thorough knowledge of networks and cloud computing
· Knowledge of data protection operations and legislation
· Leadership and organizational skills
· Ability to manage multiple projects
· Outstanding communication skills
· Problem-solving aptitude
· BSc/BA in Computer Science, IT or relevant field
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
