EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are looking for a Lead UX Designer who operates at the intersection of design craft and AI-augmented delivery.
You'll own the end-to-end experience design for enterprise agentic interfaces — conversational workflows, multi-step task orchestration, contextual interventions, and trust-calibration patterns that help developers and knowledge workers confidently delegate to, collaborate with, and supervise AI agents.
This is not a "chat UI" role; you'll be designing for systems where agents discover information across fragmented sources, navigate governance and access constraints on behalf of users, and surface decision-ready context rather than raw answers.
Responsibilities
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Own end-to-end experience design for enterprise agentic interfaces, including conversational workflows, multi-step task orchestration, and contextual interventions
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Design trust-calibration patterns that help developers and knowledge workers delegate to, collaborate with, and supervise AI agents
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Architect how systems communicate intent, handle ambiguity, manage repair and fallback, and maintain coherence across multi-turn, multi-agent interactions
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Ensure the user's mental model of "who is doing what" remains clear at all times across complex agent interactions
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Translate ambiguous problem spaces into coherent, testable experience frameworks
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Shape a nascent agentic experience framework that is still being defined, contributing to underlying design system, interaction patterns, and heuristics
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Deliver production-ready designs for enterprise ecosystems while establishing standards that govern how agentic experiences behave
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Vibe code functional prototypes and use generative AI to rapidly explore layout and content variations
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Leverage LLM-assisted workflows to accelerate research synthesis and specification writing
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Articulate design rationale to engineering and product partners in a fast-moving environment
Requirements
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10-15 years of experience in UX design, with a strong portfolio of complex, multi-state interaction design
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Expertise in conversational design principles, including dialogue scripting and the deeper architecture of system communication, ambiguity handling, and multi-turn coherence
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Background in designing for enterprise agentic interfaces, multi-step task orchestration, and trust-calibration patterns
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Proficiency in UX/UI design tools
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Fluency with AI-native design and prototyping tools, including vibe coding, generative AI for layout exploration, and LLM-assisted workflows
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Capability to treat AI tools as a power user treats a codebase — orchestrating, iterating, and knowing when output needs human judgment
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Showcase of translating ambiguous problem spaces into coherent, testable experience frameworks
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Understanding of governance and access constraints in enterprise ecosystems, and surfacing decision-ready context rather than raw answers
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Comfort with ambiguity, a bias toward making rather than waiting, and strong ability to communicate design rationale to engineering and product partners
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Proficiency in English at an Upper-Intermediate level (B2) or higher
We offer
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Opportunity to work on technical challenges that may impact across geographies
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Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
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Opportunity to share your ideas on international platforms
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Sponsored Tech Talks & Hackathons
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Unlimited access to LinkedIn learning solutions
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Possibility to relocate to any EPAM office for short and long-term projects
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Focused individual development
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Benefit package:
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Health benefits
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Retirement benefits
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Paid time off
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Flexible benefits
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Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)
