Job DescriptionPosition: Sales Coordinator
Department: Sales & Marketing
Location: Corporate Office / Hotel Property
Reporting To: Director of Sales / Regional Sales Head
About Espire Hospitality
Espire Hospitality Group is a fast-growing hospitality company committed to delivering exceptional guest experiences through its brands, including Country Inn Hotels & Resorts and ZANA Luxury Resorts. We are looking for a proactive and detail-oriented Sales Coordinator to support our Sales team in driving business growth and maintaining excellent customer relationships.
Key Responsibilities
- Provide administrative and operational support to the Sales team.
- Prepare proposals, quotations, contracts, and corporate rate agreements.
- Coordinate with hotel operations to ensure smooth execution of bookings and events.
- Maintain and update customer databases, sales reports, and account records.
- Track inquiries, follow up with clients, and ensure timely responses.
- Assist in preparing monthly sales reports, MIS, forecasts, and presentations.
- Coordinate with Finance for billing, invoicing, and payment follow-ups.
- Schedule client meetings, sales visits, and internal review meetings.
- Support the Sales team in managing RFPs, tenders, and corporate account documentation.
- Ensure all contracts and documentation comply with company policies.
- Liaise with Marketing for promotional materials, campaigns, and sales collateral.
- Maintain accurate records in CRM and other sales management systems.
- Assist in organizing sales events, exhibitions, roadshows, and familiarization trips.
- Handle correspondence with corporate clients, travel partners, and event organizers.
- Perform any additional responsibilities assigned by the reporting manager.
Desired Candidate Profile
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related discipline.
- 2–5 years of experience as a Sales Coordinator, Sales Executive, or similar role, preferably in the hospitality industry.
- Strong understanding of hotel sales processes, corporate sales, and revenue coordination.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems.
- Ability to work under deadlines with high attention to detail.
- Positive attitude with a customer-centric approach.
Preferred Experience
- Experience in hotels, resorts, or hospitality companies.
- Exposure to corporate, travel trade, MICE, and wedding sales coordination.
- Familiarity with hotel PMS and CRM platforms will be an added advantage.
Key Competencies
- Coordination & Planning
- Client Relationship Management
- Communication Skills
- Time Management
- Attention to Detail
- Team Collaboration
- Problem Solving
- Documentation & Reporting
- MS Excel & MIS Reporting
What We Offer
- Opportunity to work with a growing hospitality organization.
- Collaborative and dynamic work environment.
- Career growth and learning opportunities.
- Competitive compensation and employee benefits.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Badarpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your current salary?
- What is your expected salary?
- What is your Notice Period?
Experience:
- Hospitality Sales: 2 years (Required)
Location:
- Badarpur, Delhi, Delhi (Required)
Work Location: In person
