We are looking for a dynamic and enthusiastic Senior Telecaller to join our Medical Admissions team at our Calicut office. The ideal candidate will be responsible for making the first contact with prospective students, understanding their admission requirements, qualifying leads, and coordinating with the Sales Head to ensure smooth follow-up and conversions.
This role requires excellent communication skills, lead management abilities, and strong coordination with the sales team.
Key Responsibilities
- Make outbound calls to prospective students and parents regarding Medical Admission services.
- Qualify leads by understanding the candidate's educational background, NEET status, preferred course, budget, and location preferences.
- Explain the company's counselling services and create interest among prospective candidates.
- Maintain accurate lead information in the CRM or lead management system.
- Assign qualified leads to the respective Sales Managers.
- Coordinate closely with Marketing and Sales Manager
- Regularly follow up, maintain lead updates and maintain lead status.
- Re-engage prospective students whenever needed to keep them interested throughout the admission process.
- Maintain daily call reports and lead tracking records.
- Achieve daily calling targets while ensuring quality interactions.
- Engage in the documentation process of the candidates and doctors.
Eligibility
- Minimum 2 years of experience in Sales Calling, Inside Sales & Medical documentation process.
- Experience in the Education, EdTech, Medical Admissions, or Counselling industry will be preferred.
- Excellent communication skills in English and Malayalam. Knowledge of Hindi is an added advantage.
- Strong interpersonal and convincing skills.
- Basic computer knowledge and experience using CRM software or Excel.
Ability to multitask and coordinate effectively with internal teams
Pay: ₹15,000.00 - ₹22,000.00 per month
Work Location: In person
