Job Description: IT Administrator
Company: Protyze Alphacentric Healthcare Pvt. Ltd.
Position: IT Administrator
Experience: 2–3 Years
Employment Type: Full-time
Location: Kirloskar Business Park, Hebbal
Department: Information Technology
About the Role
Protyze Alphacentric Healthcare Pvt. Ltd. is looking for a skilled and dependable IT Administrator with 2–3 years of experience to manage the company's IT infrastructure, systems, networks, hardware, software, and day-to-day technical support.
The ideal candidate should be proactive, detail-oriented, and capable of troubleshooting IT issues efficiently while ensuring the security, reliability, and smooth operation of the organization's technology environment.
Key Responsibilities
- Manage and maintain the company's computers, laptops, printers, servers, networking equipment, and other IT assets.
- Provide day-to-day technical support to employees for hardware, software, network, email, and system-related issues.
- Install, configure, update, and maintain operating systems, applications, and software.
- Manage user accounts, access permissions, passwords, and employee onboarding/offboarding IT requirements.
- Monitor and maintain LAN/WAN, Wi-Fi, routers, switches, firewalls, VPNs, and other network infrastructure.
- Troubleshoot network connectivity, hardware, software, and system performance issues.
- Maintain regular backups and assist with data recovery and business continuity procedures.
- Implement and maintain antivirus, endpoint security, access controls, and other IT security measures.
- Monitor system health, network performance, storage capacity, and potential security issues.
- Maintain an updated inventory of IT hardware, software licenses, accessories, and other technology assets.
- Coordinate with external IT vendors, service providers, and AMC partners when required.
- Ensure timely installation, maintenance, and repair of IT equipment.
- Maintain documentation of IT infrastructure, configurations, user accounts, licenses, and support activities.
- Assist in implementing IT policies, procedures, and security guidelines across the organization.
- Ensure timely software updates, security patches, and system upgrades.
- Support video conferencing, meeting-room technology, email systems, and other workplace IT requirements.
- Assist with implementation and maintenance of cloud-based applications and services.
- Maintain confidentiality and security of company and employee data.
- Provide IT support during new office setups, expansions, system upgrades, and other technology projects.
Required Qualifications & Skills
- Bachelor's degree/diploma in Information Technology, Computer Science, Computer Applications, or a related field.
- 2–3 years of relevant experience in IT administration, technical support, system administration, or a similar role.
- Strong knowledge of Windows operating systems and common business applications.
- Good understanding of computer hardware, networking, LAN/WAN, Wi-Fi, TCP/IP, DNS, DHCP, and VPN.
- Experience with troubleshooting desktops, laptops, printers, network devices, and other IT peripherals.
- Knowledge of Microsoft 365/Office applications and user administration.
- Basic understanding of server administration and data backup procedures.
- Knowledge of antivirus, endpoint security, firewalls, and basic cybersecurity practices.
- Good problem-solving and troubleshooting abilities.
- Strong communication and interpersonal skills.
- Ability to prioritize
Pay: ₹400,000.00 - ₹500,000.00 per year
Benefits:
Work Location: In person
