Designation: Senior Ticketing consultant – Domestic & International
Department: Ticketing
Experience: 6–8 Years
Job Responsibilities:
· Handle end-to-end domestic and international flight reservations and ticketing.
· Manage booking, re-issuance, cancellation, refunds, date changes, and itinerary modifications.
· Provide accurate fare quotations and advise clients on suitable flight options.
· Handle GDS platforms such as Amadeus, Galileo, Sabre, or equivalent.
· Check fare rules, baggage allowances, visa requirements, and ticketing conditions.
· Coordinate with airlines, corporate clients, travel agents, and internal teams.
· Handle urgent customer queries and resolve ticketing-related issues efficiently.
· Ensure accuracy in PNR creation, ticket issuance, invoicing, and documentation.
· Monitor pending bookings, payments, refunds, and ticketing deadlines.
· Support junior team members and guide them on ticketing procedures and GDS operations.
· Maintain daily reports and ensure compliance with company SOPs.
Required Skills:
· Strong knowledge of Domestic & International Air Ticketing.
· Hands-on experience with GDS and airline portals.
· Good knowledge of fare calculation, reissue, refund, and cancellation procedures.
· Experienced in Galileo only.
· Strong communication, customer-handling, and problem-solving skills.
· Ability to work under pressure and meet TAT.
· Good knowledge of MS Office/Excel.
· Interested candidates can share their resumes at 9088644445
#cfbr#ticketingconsultant#domestic#International#galileo#faridabad#travelandtourindustry
Pay: ₹40,000.00 - ₹45,000.00 per month
Benefits:
Work Location: In person
