Byvin Overseas is looking for an enthusiastic Telecaller to connect with prospective clients, respond to enquiries, and coordinate follow-ups for our visa processing services.
Key Responsibilities
- Make outbound calls to prospective clients and respond to incoming enquiries.
- Explain the company’s services using accurate, approved information.
- Understand client requirements and refer enquiries to the appropriate consultant.
- Schedule consultations and follow up on appointments.
- Maintain accurate call records, enquiry details, and follow-up updates.
- Communicate politely and respect clients’ contact preferences.
- Coordinate with the team to ensure enquiries are addressed promptly.
Requirements
- Bachelor’s degree in any discipline.
- Fluent English and proficiency in at least one additional language: Hindi or Malayalam.
- Clear telephone communication and good listening skills.
- Confidence, patience, and a positive approach to customer interaction.
- Basic computer and data-entry skills.
- Ability to organise follow-ups and maintain accurate records.
Additional Information
- Three-month probation period.
- Candidates from Wayanad district are preferred. Candidates from other districts who can arrange their own local accommodation are also welcome.
- Food and accommodation are not provided.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
