Customer Care Executive
Company: CHC Pharmacy
Position: Customer Care Executive
Location: Chennai
Experience: 0–2 Years
Education: Any Degree
Employment Type: Full-Time / Part-Time
Job Summary
We are looking for a customer-focused and enthusiastic Customer Care Executive to join our team at CHC Pharmacy. The candidate will be responsible for handling customer queries, providing information about pharmacy services and products, and ensuring a positive customer experience.
Key Responsibilities
- Handle customer calls and respond to queries professionally.
- Assist customers with pharmacy-related queries, orders, and service requests.
- Provide accurate information regarding products, availability, and services.
- Follow up with customers and resolve issues promptly.
- Maintain proper records of customer interactions.
- Coordinate with internal teams to address customer requirements.
- Ensure high standards of customer satisfaction and service quality.
Requirements
- Any Degree from a recognized institution.
- 0–2 years of experience in customer care, telecalling, or a related field.
- Freshers are welcome to apply.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Good Tamil and English communication skills.
- Ability to handle customers patiently and professionally.
- Positive attitude and willingness to learn.
Preferred Skills
- Customer service orientation
- Active listening
- Problem-solving ability
- Teamwork and coordination
- Good communication skills
Pay: ₹200,000.00 - ₹300,000.00 per year
Benefits:
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Application Question(s):
- What is your current location?
- Food and accommodation are not provided. Are you comfortable with this?
- When will you be available for the interview? Kindly mention your preferred date and time.
- What is your current salary?
- Are you willing to work at Nungambakkam, Chennai?
Work Location: In person
