We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, follow up with prospective customers, and provide information about our products/services.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle inbound customer calls and respond to queries professionally.
- Explain products/services and provide accurate information.
- Generate and qualify leads through telephonic conversations.
- Follow up with potential customers and maintain regular communication.
- Maintain customer details, call records, and follow-up status.
- Achieve daily/weekly/monthly calling and sales targets.
- Coordinate with the sales team for lead conversion.
- Handle customer concerns and escalate issues when required.
- Maintain a positive and professional relationship with customers.
Requirements
- Good communication and interpersonal skills.
- Comfortable speaking with customers over the phone.
- Basic computer knowledge.
- Ability to convince and negotiate with customers.
- Target-oriented and self-motivated.
- Freshers are welcome to apply.
- Knowledge of English, Hindi, and/or local language will be an advantage.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
