Customer Sales & Support Intern / Executive
Location: Gandhinagar, Gujarat
Experience: Fresher / 0–3+ Years
Employment Type: Full-time / Internship
At Silent Infotech, We are looking for enthusiastic and customer-focused individuals to join our Customer Sales & Support team for Remi8.ai, an AI-powered device. The role involves handling customer queries, generating sales, following up with leads, and ensuring an excellent customer experience.
Key Responsibilities
- Handle inbound and outbound calls with customers and potential customers.
- Understand customer requirements and explain Remi8 products and features.
- Follow up with leads and convert enquiries into sales.
- Achieve assigned monthly sales targets.
- Provide post-sales support and resolve customer queries/issues.
- Maintain regular follow-ups with existing customers.
- Collect customer feedback and ensure high customer satisfaction.
- Maintain proper records of calls, leads, sales, and customer interactions.
- Coordinate with internal teams for timely resolution of customer issues.
Requirements
- Good communication and interpersonal skills.
- Strong customer-handling and convincing abilities.
- Comfortable with calling and sales activities.
- Positive attitude and willingness to learn.
- Basic knowledge of computers and CRM tools.
- Fluent English communication is preferred.
- For experienced candidates, prior experience in customer support, telesales, inside sales, or field sales will be an advantage.
What We Offer
- Performance-based incentives.
- Hands-on experience with an AI-powered product.
- Opportunity to develop skills in Sales, Customer Support & Business Development.
- Growth opportunities based on performance.
Pay: ₹10,000.00 - ₹50,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Education:
Work Location: In person
