We are looking for an Deputy Manager - Sales coordinator that will handle the following:
-
Reefer Planning Manifest Validate sales leads and work to support the sales representative in materializing the leads into sales.
-
Follow up with customers for Load list
-
Rate Filing for Reefer containers
-
Coordinate with team members , equal task distribution to given team member that include handling on email queries & vessel planning (CBF, EAL, Projection)
-
To regularly motivate team members to perform better
-
Ensure team is adequately trained to perform their job
-
Keep team members updated on the latest information development received from sales & branch manager
-
Checking team member’s concerns & resolve the same
-
Manage the team
-
Phone calls are attended promptly and phone etiquette is followed to ensure customer satisfaction
-
Customer follow up
-
Emails & queries replied within two hours
-
Rate Filing
-
Ensure that all rate approvals are sent to GSS for filing in IQS
-
Form 11 Filing / Form 13 follow up
-
EAL forwarded to operation team as per deadlines
-
Coordinating with sales & booking team to ensure correct forecast is forwarded to capacity team for space protection
-
Free time filing before vessel sailing as per format to concern trade desk. Ensure that Long term free time approval extension is taken on time
-
Coordinating with GSS for free time updation
-
Reply to GSS queries within 2 hours
Requirements:
You will need to have :
-
Shipping Knowledge (2 to 4 years of experience in the industry).
-
Good Communication in English / Local Languages
Function:
Countries & Business Development
Publish in Internal Career Page:
No
