Job Description: Proficiency in Microsoft Suite: Excel, Word, and Outlook 365
This team will be involved in processing producer/Adjuster licensing transactions under limited supervision, performs technical insurance duties which requires special knowledge and/or analytical frame of mind. Regularly exercises independent judgement in interpreting procedures and state regulations. Resolves problems of varying scope and complexity on own initiative.
Responsibilities: Good written communication skills: Ability to convey information clearly and effectively.
Excellent comprehension and analytical skills: Strong ability to understand and analyze complex information.
Strong data entry skills and attention to detail: Accuracy in entering and managing data.
Experience in using email and webenabled applications: Proficiency in digital communication tools.
Data gathering and numerical ability skills: Competence in collecting and analyzing data.
Competent in fostering a spirit of collaboration and teamwork: Ability to work well with others and promote a cooperative environment.
Possession of a keen sense of acquiring knowledge and expertise quickly: Ability to learn and adapt rapidly.
Project specific requirement
- Develop an understanding of Insurance – Property & Casualty producer with an emphasis on licensing elements and requirements
- Coordinates with a sales / producers and ensures that producers remain licensed in accordance with the client and state regulations and procedure
- Translates and interprets state regulations and informs producers of licensing requirements
- Establishes and maintains files/database reflecting licensing status
- Ensures accuracy of work and reconciles various problems/discrepancies with full responsibility for resolution
- Provides internal and external customer service regarding inquires and providing information
- Offers recommendation to enhance systems applications, work flow and/or operating procedures
- Clear current outstanding items considering procedures and flows documented in Desktop Procedures (DTPs)
- Interact with dedicated client resources through e-mails on process related matters
- Ensure that assigned targets in accordance with SLA metrics are met
- Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics
Qualifications: Graduate. Bachelors in any domain
2 to 4 year of experience
