Job Title: Telecaller (Customer Verification & Delivery Coordination)
Location: Saki Naka, Andheri
Job Type: Full-time
Job Summary:
We are hiring a Telecaller to support our delivery operations by verifying customer details and ensuring smooth coordination between customers and courier partners. This is a great opportunity for candidates who have strong communication skills and enjoy interacting with customers.
Key Responsibilities:
- Call customers from a provided database to verify names and delivery addresses.
- Ensure accurate address confirmation for successful parcel deliveries.
- Follow up with customers after delivery to confirm receipt.
- Coordinate with courier partners to track and ensure timely deliveries.
- Maintain and update customer data in Excel sheets regularly.
- Keep all records organized and accurate at every stage.
Requirements:
- Good communication skills in English and Hindi (mandatory).
- Basic knowledge of Excel and data entry.
- Strong attention to detail and follow-up skills.
- Ability to handle multiple calls and maintain accurate records.
- Knowledge of regional languages (Tamil, Telugu, Kannada, Bengali) is a plus.
Preferred Candidate Profile:
Positive attitude and willingness to learn.
Good coordination and interpersonal skills.
Prior telecalling or customer support experience is an advantage (freshers can apply).
Why Join Us?
Supportive work environment
Opportunity to gain customer handling experience
Stable and consistent role
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
