Roles and Responsibilities:-
- Resolve queries of Teachers to validate their data as part of our Specimen programme.
- Possessing excellent product knowledge to enhance customer support.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Keep records of customer interactions, process customer accounts and file documents.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Skills Needed:-
- At Least 1+ year of telecalling, and customer support experience.
- Solid never give up and positive attitude.
- Very Good in English Speaking.
- Good technical skills (should know how to use excel, CRM tools etc).
Job Type: Full-time
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
