Key Responsibilities
- Follow up with customers for timely payment of dues as per the payment schedule.
- Make collection calls and send payment reminders through phone, email, and WhatsApp.
- Maintain records of outstanding payments and collection status.
- Coordinate with the Sales, CRM, and Accounts teams to resolve customer payment queries.
- Ensure receipts and payment details are updated accurately in the system.
- Support documentation related to collections and customer accounts.
- Build and maintain good relationships with customers while ensuring timely collections.
- Escalate overdue accounts to the reporting manager for further action.
Desired Profile
- Graduate in any discipline.
- 2–4 years of experience in collections, preferably in the real estate industry.
- Good communication and negotiation skills.
- Basic knowledge of MS Excel and MS Office.
- Ability to handle customers professionally and follow up effectively.
- Detail-oriented with good record-keeping skills.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Application Question(s):
- Are you currently in Ahmedabad?
- What is your current CTC?
Education:
Experience:
- Real Estate: 2 years (Preferred)
- CRM & Collection: 2 years (Preferred)
Work Location: In person
