Key Responsibilities
* Manage and lead a team of sales executives to achieve daily, monthly, and quarterly targets.
* Drive sales performance and ensure achievement of revenue and productivity targets.
* Monitor team performance, identify gaps, and implement corrective action plans.
* Conduct regular performance reviews, coaching, and feedback sessions.
* Ensure adherence to sales processes, quality standards, and company policies.
* Track key performance metrics such as conversion, productivity, revenue, attendance, and attrition.
* Coordinate with Training, Quality, HR, and Operations teams for smooth process functioning.
* Handle escalations and resolve customer/team-related issues effectively.
* Prepare and share daily, weekly, and monthly performance reports with management.
* Motivate the team and maintain a positive, target-oriented work environment.
Candidate Requirements
* Minimum 1–2 years of experience in BPO Sales.
* Prior experience as Assistant Manager / Team Leader in a sales process preferred.
* Strong team management and leadership skills.
* Excellent communication, interpersonal, and negotiation skills.
* Good knowledge of sales metrics and performance management.
* Ability to work under pressure and meet strict targets.
* Strong analytical and problem-solving abilities.
* Willingness to join immediately.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
